- Understanding the business of retail
- Understanding how individuals and teams contribute to the effectiveness of a retail business
- Understanding customer service in the retail sector
- Understanding the retail selling process
|Course title:||Introduction to Retail Knowledge||Course level:||Level 1|
|UCAS code:||Not applicable||Academic year:||2018 - 2019|
|Course delivery:||Part-time||Course length:||Four, five hour sessions|
The Level 1 Award in Retail Knowledge is aimed at individuals who are looking to work in the retail sector and provides learners with an overall understanding of working in the retail sector and explores the principles of retail through a range of units.
How is the course delivered?
Classroom based theory with a variety of class based activities such as role play, and team work activities.