| Course title: | Team Leading | Course level: | Level 2 | |
|---|---|---|---|---|
| Qualification: | Intermediate Level Apprenticeship | Awarding body: | Not available | |
| UCAS code: | Not applicable | Academic year: | 2018 - 2019 | |
| Course delivery: | Full-time | Course length: | 12 months | |
| Venue: | Employer Premises | |||
The purpose of this framework is to meet the skills needs of employers of all sizes across the public, private and not-for-profit sectors. It will attract new talent into management and will help to up-skill the workforce to replace those who leave or retire. Intermediate apprentices will work in job roles such as team/section leaders, floor managers, help desk managers and trainee supervisors. Advanced apprentices will work in job roles such as first line, section, assistant or trainee managers, senior supervisors and junior noncommissioned officers (armed forces).
Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving problems, procuring supplies, project management, agreeing budgets and managing and improving customer service.
Support will be offered to find your apprenticeship
