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IT Infrastructure Technicians

Course title: IT Infrastructure Technicians Course level: Level 3
Qualification: Advanced Level Apprenticeship Awarding body: Not available
UCAS code: Not applicable Academic year: 2018 - 2019
Course delivery: Full-time Course length: 15 months
Venue: Combination of employer premises and college release days


The purpose of this apprenticeship is to train IT Infrastructure Technicians to work effectively within a business environment.

An IT Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non-routine problems. The IT Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.

Support will be offered to find your apprenticeship.

Modules and units

  • Networking and Architecture
  • Mobile and Operating Systems
  • Cloud Services
  • Coding and Logic
  • Business Processes

Entry requirements

  • English Grade A*-C/9-5 (or equivalent)
  • Maths Grade A*-C/9-5 (or equivalent)
  • College interview

Applicants who do not meet the exact entry requirements may also be considered.

Applicants who have not achieved at least a grade C/4 in English and Math’s will continue to study these subjects alongside their chosen college course

Employment Rights and Responsibilities (ERR)

Not applicable to this framework.

Personal Learning and Thinking Skills (PLTS)

Not applicable to this framework.

How will I be assessed?

Throughout the course you will create a digital portfolio of the knowledge and skills that you gain through college and the workplace. At the end of the course you will conduct an End Point Assessment (End Point Assessment), to evidence the new skills that you have gained throughout the course


Progression and employment

Advanced apprentices could progress onto our Level 4 HNC Computing Apprenticeship or other higher-level qualification.

  • Possible employment outcomes:
  • Help Desk Technician
  • First or Second Line Support
  • IT Infrastructure Technician
  • Network Support
  • Network Support

How much will the course cost me?

Nothing. You will earn money while you learn.

How do I apply?

You can apply online (see apply now button), call 01254 354220 or pop into our College to collect an application form.

Additional and key information

For more information, or an informal discussion about your needs, please contact Lauren Thomas:

Call: 01254 354220

Upcoming Events
Apprenticeship January Drop-In & Advice Session

January 15, 2019 @ 4:00 pm - 7:00 pm