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Introduction to Retail Knowledge

Course title: Introduction to Retail Knowledge Course level: Level 1
Qualification: Award Awarding body: NOCN
UCAS code: Not applicable Academic year: 2018 - 2019
Course delivery: Part-time Course length: Four, five hour sessions
Venue: Various


The Level 1 Award in Retail Knowledge is aimed at individuals who are looking to work in the retail sector and provides learners with an overall understanding of working in the retail sector and explores the principles of retail through a range of units.

How is the course delivered?

Classroom based theory with a variety of class based activities such as role play, and team work activities.

Entry requirements

Good level of English and maths.

How will I be assessed?

You will be assessed through the completion of a workbook/portfolio.

Qualifications achieved

Level 1 Award in Retail Knowledge (QCF)

Progression and employment

After completion of this bitesize course you will have the opportunity to move on to the course below at the College:

  • Certificate in customer Service Level 2

How much will the course cost me?

Please contact us for costs of this course. The fee may be reduced or void depending on the individual’s circumstances.

The cost of the course includes, the college enrolment fee and exam fees.

Are you eligible for a 19+ Advanced Learner Loan? Click here to find out more.

If you have any queries please contact our Information, Advice and Guidance Team on 01254 354354 or email


Courses are completely FREE for anyone who is unemployed, actively seeking work and claiming a benefit.

IMPORTANT: Evidence of your benefit claim MUST be brought to the first class.

How do I apply?

You can apply online (see apply now button), call 01254 354423 or pop into our College to collect an application form.


Additional and key information

For more information about the course, please contact Richard Dwyer:

Call: 01254 354423

Upcoming Events
Apprenticeship January Drop-In & Advice Session

January 15, 2019 @ 4:00 pm - 7:00 pm