09:30 to 12:00
6 week course
This programme is aimed to provide an introduction to this area, with learners wishing to ultimately work or volunteer in an advice role in a range of areas from careers guidance or pastoral support in schools or colleges, to supporting clients in areas such as drug or alcohol rehabilitation services; with family or confidence issues and clients who require domestic abuse support. The course will culminate in an observed IAG meeting to demonstrate skills learned on the course and ability to conduct a meeting in a supportive manner. The learners can then progress to the Level 2 IAG if they wish.
What will I learn?
Unit 1 – Introduction to Skills – Delivering Information, Advice or Guidance (IAG)
• Understand appropriate contexts for delivery of IAG
• Demonstrating awareness of the importance of effective communication
• Demonstrate good practice when referring or signposting clients
Unit 2 – Introduction to Underpinning Principles of IAG
• Understand the scope of advice and guidance in the context of own organisation
• Demonstrate awareness of role within own organisation
• Understand how to establish client’s IAG requirements
• Understand the importance of relevant policies in the IAG role
How will the course be assessed?
Through online independent study tasks accessed by our virtual learning environment (VLE).
Online (Zoom or Teams) teaching sessions.
2 – 3 hours study per week for a period of 6 weeks.
Materials and other information
For further information about this course or the mentoring qualifications please contact email@example.com or phone 0300 003 1717
Progression and Careers
Feedback from your tutor and peer discussions, observation of mentoring meeting with feedback.